Privacy Policy

This Privacy Policy describes how Stanlo Automation, LLC ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit www.stanloautomation.com (the "Site"). By using our Site, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Place an order or request a quote
• Create an account
• Contact us via email, phone, or contact forms
• Subscribe to our newsletter
• Submit a review or feedback

This may include:

• Name and job title
• Company name
• Email address and phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party providers)
• Order history and preferences

Information Collected Automatically

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on Site
• Referring website or search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders and quote requests
• Communicate with you about your orders or inquiries
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications (with your consent)
• Improve our Site, products, and customer service
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations
• Analyze Site traffic and user behavior

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Service Providers: Third parties who help us operate our business, including:
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., UPS, FedEx, DHL)
  • Email service providers
  • Website hosting and analytics providers
• Legal Requirements: When required by law, subpoena, court order, or government request
• Business Protection: To protect our rights, property, safety, or to investigate fraud
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze Site traffic.

Types of Cookies We Use:

• Essential Cookies: Required for Site functionality (shopping cart, login)
• Analytics Cookies: Help us understand how visitors use our Site (Google Analytics)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies: You can control or delete cookies through your browser settings. Note that disabling cookies may affect Site functionality.

Google Analytics: We use Google Analytics to analyze Site traffic. Google may collect and process data about your visits. You can opt out using the Google Analytics Opt-Out Browser Add-on.

Do Not Track Signals

Our Site does not currently respond to "Do Not Track" signals from web browsers. However, you can manage your privacy preferences through your browser settings and cookie choices.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Generally, we retain order and transaction data for 7 years for tax and legal purposes. Marketing data is retained until you unsubscribe or request deletion.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing (we do not store credit card numbers)
• Access controls and authentication
• Regular security assessments

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

All Users

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications at any time
• Update your account information

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at sales@stanloautomation.com.

European Union Residents (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Our legal basis for processing your data includes: contract performance, legitimate business interests, legal compliance, and your consent where applicable.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete it in accordance with the Children's Online Privacy Protection Act (COPPA).

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. SMS/Text Messaging

If you opt in to receive SMS or text messages from us (e.g., order updates, shipping notifications), standard message and data rates may apply. You can opt out at any time by replying STOP to any message or by contacting us.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

For material changes, we may notify you via email or a prominent notice on our Site.